Terms and Conditions

Last updated: January 2024

1. Agreement to Terms

By accessing and using Quality Stores UK's wholesale platform, you agree to be bound by these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our service.

2. Wholesale Account Requirements

To access wholesale pricing and services, you must:

  • Be a registered business entity
  • Provide valid business registration documents
  • Have a valid VAT number (where applicable)
  • Meet minimum order requirements
  • Agree to our credit terms and payment conditions
3. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion. Payment terms vary by customer and order size:

  • New customers: Payment required before dispatch
  • Established customers: 30-day payment terms available
  • Large orders: Custom payment arrangements may be available
4. Pricing and Availability

Wholesale prices are exclusive of VAT and shipping costs unless otherwise stated. Prices are subject to change without notice. We strive to maintain accurate pricing and availability information, but errors may occur.

5. Shipping and Delivery

Delivery times are estimates and not guaranteed. Risk of loss and title pass to the buyer upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

6. Returns and Refunds

Returns are accepted within 30 days of delivery for unused items in original packaging. Custom or personalized items cannot be returned unless defective. Return shipping costs are the responsibility of the customer unless the return is due to our error.

7. Limitation of Liability

Our liability is limited to the value of the goods supplied. We are not liable for indirect, consequential, or special damages. Our maximum liability shall not exceed the total amount paid for the specific order in question.

8. Intellectual Property

All content on our platform, including text, graphics, logos, and images, is our property or licensed to us. You may not reproduce, distribute, or create derivative works without our written permission.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

10. Contact Information

For questions about these Terms and Conditions, please contact us at:

Quality Stores Ltd
Unit 2AB, Triumph Trading Estate
Tariff Road
London, N17 0EB
Email: legal@qualitystores.co.uk
Phone: +44 20 1234 5678